There are many possible reasons for Razer Synapse not working, simply software breaks down, driver outdated, unstable USB connection, surround module interference, antivirus software interception, device compatibility problem, and so on. Keyboards. If it is, it means that the driver was updated and it may be because of this the mic is not working. Console. Why Is Razer Synapse Not Opening? Headsets & Audio. I got my Inspiron 15 7000 Gaming laptop at the start of the year all was working well until my old headset was destroyed so I bought a new one (Razer Kraken ProV2). The headset still works, switching Audio Decide will return the sound, but the Surround element is, obviously, gone. They will only work under 7.1 as the Surround sound side speakers. My sound card is an integrated Realtek HD 5.1. Razer should roll out a … Support. Hi, 7.1 doesn't work for me. Ever since the last Synapse/Surround patch, every so often, the "Speakers - Razer Surround Audio Device" or whatever will stop producing sound. We apologize for any inconvenience and appreciate your patience during this critical time. Once the properties are opened, click on the “Driver” tab and select Roll Back Driver if it is visible. Picked up the Logitech x-540 speaker system yesterday and installed them today. soloPolishedPineTOPAZ213 New Member. Downloaded and installed those drivers (2nd one down from your link) and still have no surround sound, I go into realtek audio manager and windows sound manager, select 7.1 surround, click test, and still only the two front speakers work. I can not get the front 2 speakers to work as the front L/R speakers. Realtek audio will pick up headset headphone but not mic. The Realtek HD Audio Manager is one of the most commonly used audio driver software available for Windows 10. Once in the device manager, expand “Audio inputs and outputs” category and click on Realtek Digitial Output and select“Properties”. the risk is either "minimal" or negligible when installing the newer version. Razer Surround Not Working? THX Surround Sound not working at all. Not only that but you also get a highly accurate equalizer for tweaking the sounds of your computer according to your needs. It provides various useful features and options to the users including multiple sound effects. bad choice to not install the new Realtek audio driver because the updated driver may resolve problems with recent Win10 versions. plus the 6.0.8895.1 driver version resolves a security vulnerability in Realtek audio drivers as described in Dell's Security Advisory DSA-2020-131 published on May 29. Hi, I have windows vista 64 bit SP1. If I choose one of the audio channels, (usually 7.1 surround), I can click on each individual speaker in the layout shown and one of them will make a sound. Posts : 3. Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. Mice & Mats. Thread Status: Not open for further replies. And, one person’s Synapse was unavailable may due to one or more causes. So I bought a "Razer Kraken Tournament Edition" for better surround sound and comfort, as I have only heard good about it. Discussion in 'Audio' started by soloPolishedPineTOPAZ213, Mar 21, 2018. PC. mwest26. Audio not working with Realtek Drivers . Tweet. Select a product. While doing the test. Luckily after weeks of being clueless I stumbled on this fix about how to make the Sound Effects tab of Realtek HD work with Razer Surround by my lonesome. Razer Surround 7.1 Not working on razer kraken pro v2?